Place the item in its original packaging, including any accessories, tags, labels or freebies. If you have created a password on the device you wish to return, please ensure it is removed, otherwise, your return will be invalid.
We will arrange a pick up from you within 1 – 3 business days. Always ensure your return slip print out is attached as your proof of return. Once we receive your returned item, we will inspect it and process your refund within 10 business days into your 1kkmart wallet account.