Please contact us via any of our contact channels within three days of delivery and we will ensure you get resolution. 1kkmart offers a 15 days return window for items that meet the requirements for return
PREPARE THE ITEM
Place the item in its original packaging, including any accessories, tags, labels or freebies. If you have created a password on the device you wish to return, please ensure it is removed, otherwise, your return will be invalid.
We will arrange a pick up from you within 1 – 3 business days. Always ensure your return slip print out is attached as your proof of return. Once we receive your returned item, we will inspect it and process your refund within 10 business days into your 1kkmart wallet account.